Reviews
Reviews
Friendly staff.
Very helpful with dealing with my condition and clear with instructions.
Clear advice, empathy and understanding. Extremely worthwhile, leaving with no pain at all.
Thank you.
My physiotherapist has done her best to solve my back problem and given me good exercises and care and is polite and friendly.
All good.
Very understanding.
Having a CPN visit on a regular basis being supported, having someone there when you need them even a phone call.
Good:
Staff helpful, friendly and made me feel safe.
Bad:
Phone calls never answered and long wait time.
Doctor was friendly but overly familiar, pushy and interrupted to the point of rudeness was not fully accommodating of patient's anxiety and requires attention for a more relaxed approach.
We're sorry to hear about this. The Gender Clinic Team try to make what can be an anxiety-causing experience as relaxed and dignified as possible within the times alloted for consultations, but we don't always get it right. Please get in touch with us via email: genderclinic@nhft.nhs.uk to give some more details on how the consultation went, so that the team can have the opportunity to make your next contact with us a more positive one.